Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved Ooops. Our crawlers are unable to access that URL
-
hello
i have enter my site faroush.com but i got an error
Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct
what is problem ? -
I'm encountering the same problem with my website CFMS Bill Status. It seems that both my main website is totally inaccessible to web crawlers. I'm investigated all possible causes such as server configurations, robots.txt restrictions, and security measures. But still haven't found out any clue yet.
-
Have you tried those steps I've suggested earlier? Like checking out settings?
-
Make sure your website can be seen by everyone and isn't blocked by any security settings. Try opening your website from different devices and networks to see if it works. Also, check if your website's settings are stopping search engines from seeing it. Look for any rules that might be blocking search engines in a file called robots.txt. If you find any, make sure they're not stopping search engines from looking at your site.
-
I am getting same error on my website Apne TV
It's been 7 days I am getting same error again and again
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved DA dropping after spam attack
Hello. Our DA has dropped from 40 to 28. Why does moz take into account clear spam links. Not all links are created by website owners. Popular websites also see a lot of unknown spam linking. Any solutions to over-ride these issues? It seems very futile to see the DA dropping without any apparent reason or help towards actionable data.
Moz Pro | | Skites20 -
Potential traffic
Hi! I am curious what is the Moz equivalent of "potential traffic" metric in Ahrefs? Is there any keyword metric I can check in Moz to receive data on potential traffic rather than only volume? Thanks in advance!
Keyword Research | | Siir0 -
Unsolved No replies from help@moz.com - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | | gallowaywebteam0 -
Difference between urls and referring urls?
Sorry, nit new to this side of SEO We recently discovered we have over 200 critical crawler issues on our site (mainly 4xx) We exported the CSV and it shows both a URL link and a referring URL. Both lead to a 'page not found' so I have two questions? What is the difference between a URL and a referring URL? What is the best practice/how do we fix this issue? Is it one for our web developer? Appreciate the help.
Moz Pro | | ayrutd1 -
Url-delimiter vs. SEO
Hi all, Our customer is building a new homepage. Therefore, they use pages, which are generated out of a special module. Like a blog-page out of the blog-module (not only for blogs, also for lightboxes). For that, the programmer is using an url-delimiter for his url-parsing. The url-delimiter is for example a /b/ or /s/. The url would look like this: www.test.ch/de/blog/b/an-article www.test.ch/de/s/management-coaching Does the url-delimiter (/b/ or /s/ in the url) have a negative influence on SEO? Should we remove the /b/ or /s/ for a better seo-performance Thank you in advance for your feedback. Greetings. Samuel
Moz Pro | | brunoe10 -
Site Explorer - No Data Available for this URL
Hi All I have just joined on the trial offer, im not sure if i can afford the monthly payments, but im hoping SEOmoz will show me that i also cannot afford to be without it! In my proses of learning this site and flicking through each section to see what things do. However when i enter my URL into Site Explorer i get the following message "No Data Available for this URL" My site should be crawl-able, so how do i get to see data for my site/s. I wont post my URL here, as the site has a slightly adult theme.
Moz Pro | | jonny512379
If anyone could confirm if i can post "slightly adult" sites. Best Regards
Jon0 -
Use of the tilde in URLs
I just signed up for SEOMoz and sent my site through the first crawl. I use the tilde in my rewritten URLs. This threw my entire site into the Notice section 301 (permanent redirect) since each page redirects to the exact URL with the ~, not the %7e. I find conflicting information on the web - you can use the tilde in more recent coding guidelines where you couldn't in the old. It would be a huge thing to change every page in my site to use an underscore instead of a tilde int he URL. If Google is like SEOMoz and is 301 redirecting every page on the site, then I'll do it, but is it just an SEOMoz thing? I ran my site through Firebug and and all my pages show the 200 response header, not the 301 redirect. Thanks for any help you can provide.
Moz Pro | | fdb0